Privacy Policy

1. Scope

This Privacy Policy applies to 6WIFI INC. websites, sales and support interactions, customer portals, and network services that link to or reference this policy. A customer agreement or a product-specific notice may provide additional terms for a particular service.

2. Information we collect

The information we receive depends on how you interact with us. We collect information you provide directly, information generated through service operation, and limited technical information from your browser or device.

• Contact and business details, such as your name, company, business email, telephone number, role, and service requirements.
• Account, order, billing, subscription, and support records. Payment providers process payment-card data; we generally receive transaction references and status rather than full card details.
• Network and service telemetry needed to provision, secure, monitor, troubleshoot, and improve the contracted service, including device identifiers, connection events, performance measurements, and security logs.
• Website and device information, such as IP address, browser type, operating system, referring page, and interactions with our website.
• Communications and files you send to our sales, technical support, or account teams.

3. How we use information

We use personal information only for legitimate business and service purposes, including to:

• respond to inquiries, prepare proposals, process orders, and manage customer relationships;
• provision, operate, maintain, secure, and troubleshoot SD-WAN and related connectivity services;
• authenticate users, administer accounts, prevent abuse, and investigate security incidents;
• improve service reliability, product design, documentation, and customer support;
• meet legal, regulatory, tax, accounting, and contractual obligations; and
• send service notices and, where permitted or consented to, relevant commercial communications.

4. How we share information

We do not sell personal information. We may share information with infrastructure, cloud, communications, payment, security, analytics, and professional-service providers that process it for us under appropriate obligations. We may also share information at a customer’s direction, in connection with a corporate transaction, or when reasonably necessary to comply with law, protect rights and safety, or prevent fraud and misuse.

5. International data transfers

6WIFI INC. is based in the United States and supports cross-border network services. Information may therefore be processed in the United States and in other locations where we or our service providers operate. Where applicable law requires it, we use appropriate contractual or other safeguards for cross-border transfers.

6. Retention and security

We retain information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, dispute resolution, and legal or accounting requirements. Retention periods vary by record type and contractual context.

We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No transmission or storage system can be guaranteed completely secure.

7. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent where processing relies on consent. You may also opt out of non-essential marketing communications. We may verify your identity and retain information where the law permits or requires us to do so.

8. Cookies, children, and external services

We use necessary cookies for functions such as language preferences, authentication, and security, and may use limited analytics technologies to understand website performance. Browser controls can restrict optional cookies, but blocking necessary cookies may affect functionality.

Our business services are not directed to children, and we do not knowingly collect personal information from children as defined by applicable law. Our website may link to third-party services whose privacy practices are governed by their own notices.

9. Changes and contact

We may update this policy to reflect changes in our services, practices, or legal obligations. The date above identifies the latest revision. For privacy questions or requests, contact support@6wifi.com or write to 6WIFI INC., 30 N Gould St Ste R, Sheridan, WY 82801, United States.